Frequently Asked Questions
Find answers to common questions about our services, features, and how we can help grow your Amazon business.
What is 2Solutions?
2Solutions is an AI-powered platform designed to help Amazon sellers optimize and grow their businesses through advanced analytics, automation, and strategic insights.
How does the pricing work?
We offer tiered pricing plans based on your business needs. You can find detailed information on our Pricing page. We also offer custom enterprise solutions for high-volume sellers.
Is there a free trial available?
Yes, we offer a 14-day free trial for all new users. No credit card is required to start your trial.
What kind of support do you offer?
We provide email support with a 24-hour response time for all plans. Higher-tier plans include priority support with faster response times and dedicated account management.
How do I integrate with my Amazon seller account?
Our platform connects securely with your Amazon Seller Central account using Amazon's MWS or SP-API. The integration process is quick and guided through our dashboard.
Is my data secure?
Absolutely. We use bank-level encryption and follow strict security protocols to ensure your data is always protected. We are GDPR compliant and never share your data with third parties.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees.
Do you offer training or onboarding?
Yes, we provide comprehensive onboarding materials and training webinars. Enterprise plans include personalized onboarding sessions with our experts.
Still have questions?
Our support team is here to help. Contact us and we'll get back to you as soon as possible.
Contact Support